Transactions
We believe that managing money should not be complex
If you have transacted through the Sav card and the details are not reflecting on the card section, reach out to support. If you have topped up your card and the amount is not reflecting as card balance, then the balance may be in the unsettled balance and may get settled within 24 hours. In case it doesn’t, the money will be returned to your bank account in 1-2 working days.
Yes, to send money through our app, the recipient needs to have a Sav card.
On the Sav app homepage, there is an option –> Send Money. Click that and select your payee.
We currently do not have remittance on the Sav card.
Sav charges a fx fee plus standard rates of currency conversion. The fx fee may change depending on which plan you are on with Sav, do refer to the schedule of charges for the same
Depending on which plan you are on with Sav, you may be charged for ATM withdrawals. Do refer to the schedule of charges for the same.
There may be fees associated with top ups. Do refer to the schedule of charges.