Product
Company
Regulated by the DFSA
Need Help?
Need Help?
Need Help?
We've Got You.
We've Got You.
We've Got You.
Need Help?
Need Help?
Need Help?
We've Got You.
We've Got You.
We've Got You.
Questions about your Account, App, Wealth, or Card? Drop us a message and we'll get back to you within 2 business days.
Questions about your Account, App, Wealth, or Card? Drop us a message and we'll get back to you within 2 business days.
Talk to Us Directly.
Talk to Us Directly.
Talk to Us Directly.
Talk to Us Directly.
Talk to Us Directly.
Talk to Us Directly.
Speak to our customer success team — we'll do everything we can to resolve it.
support@sav.money
support@sav.money
support@sav.money
+971 55 435 6597
+971 55 435 6597
+971 55 435 6597
For queries about your Sav Account, App, Wealth, or Card.
support@nymcard.com
support@nymcard.com
support@nymcard.com
+971 60 050 5005
+971 60 050 5005
+971 60 050 5005
For queries about Sav Card issuance, processing, or transactions.
Still Not Right?
Still Not Right?
Still Not Right?
Let's Sort It Out.
Let's Sort It Out.
Let's Sort It Out.
Still Not Right?
Still Not Right?
Still Not Right?
Let's Sort It Out.
Let's Sort It Out.
Let's Sort It Out.
Security Protection
Lost your card or come across fraudulent transactions on your Card? Don't worry, we've got a process to help. For cards: escalate to support@nymcard.com, or block your card in the Settings section of the app. For other products: reach out to support@sav.money or +971554356597.
Security Protection
Lost your card or come across fraudulent transactions on your Card? Don't worry, we've got a process to help. For cards: escalate to support@nymcard.com, or block your card in the Settings section of the app. For other products: reach out to support@sav.money or +971554356597.
Customer Protection
If you have a query about anything related to Sav, the first step is to contact us using one of the methods below: Phone: +971 55 435 6597 WhatsApp: +971 55 435 6597 Our agents will do everything they can to solve the issue. If you're unhappy with the resolution, let the agent know and they will offer to raise a formal complaint. If you choose to raise a formal complaint, it will be acknowledged within 2 business days of receipt. Our support team will then investigate and aim to provide a written response within 15 business days. If your complaint cannot be resolved within 15 business days, we will send you a holding reply explaining the reason for the delay and the deadline by which you will receive a full response. We may uphold, partially uphold, or reject your complaint, and will explain the reason why. If you're unhappy with the outcome, or still believe you have not been treated correctly, or your complaint has not been resolved within 15 calendar days, you can contact: For Sav Card (issued by NymCard): Sanadak, the UAE's Ombudsman Unit, at www.sanadak.gov.ae For other Sav products: submit your written complaint to the DFSA by mail to DFSA, Level 13, The Gate, PO Box 75850, Dubai, UAE, or by fax to +971 (0)4 362 0801.
Customer Protection
If you have a query about anything related to Sav, the first step is to contact us using one of the methods below: Phone: +971 55 435 6597 WhatsApp: +971 55 435 6597 Our agents will do everything they can to solve the issue. If you're unhappy with the resolution, let the agent know and they will offer to raise a formal complaint. If you choose to raise a formal complaint, it will be acknowledged within 2 business days of receipt. Our support team will then investigate and aim to provide a written response within 15 business days. If your complaint cannot be resolved within 15 business days, we will send you a holding reply explaining the reason for the delay and the deadline by which you will receive a full response. We may uphold, partially uphold, or reject your complaint, and will explain the reason why. If you're unhappy with the outcome, or still believe you have not been treated correctly, or your complaint has not been resolved within 15 calendar days, you can contact: For Sav Card (issued by NymCard): Sanadak, the UAE's Ombudsman Unit, at www.sanadak.gov.ae For other Sav products: submit your written complaint to the DFSA by mail to DFSA, Level 13, The Gate, PO Box 75850, Dubai, UAE, or by fax to +971 (0)4 362 0801.
Legal & Regulatory
Connect With Us
Unit 205, Innovation One Tower, DIFC, Dubai, UAE
(9am-7pm GST, Mon to Sat)
Copyright © 2026 Sav.
Sav Technologies Limited (“Sav”) (F009281) is regulated by the Dubai Financial Services Authority (“DFSA”). It holds Category 4 license for advising on financial products, arranging deals in investments, advising or arranging on money services, and arranging credit and advising on credit with a Retail Client Endorsement. Sav is registered in Dubai International Financial Centre (“DIFC”) (5474) with its registered address at Unit IH-00-01-02-OF-01 Level 2, Innovation One, DIFC, Dubai, United Arab Emirates.
Sav Technologies Limited is a wholly owned subsidiary of Sav Technologies Inc. registered in Delaware, USA.
https://www.dfsa.ae/public-register/firms/sav-technologies-limited
The Sav Card is a prepaid card issued by NymCard Payment Services LLC, pursuant to a license by Visa. Visa is a registered trademark of Visa Inc. NymCard Payment Services LLC arranges and provides the Sav Card and is a regulated entity by the Central Bank of the UAE, holding a Category II License reference 08.01.02.001.2022.02 under the Retail Payment Services and Card Schemes Regulation.
All promotional materials are provided by Sav and are intended only for jurisdictions where it is authorized to provide services. They do not constitute an offer or solicitation to provide services in any jurisdiction where it is not permitted to do so. Information contained on this website is of a general nature only and does not consider your financial objectives or personal circumstances. Please visit our Disclaimer Notice page for further information.
Legal & Regulatory
Connect With Us
Unit 205, Innovation One Tower, DIFC, Dubai, UAE
(9am-7pm GST, Mon to Sat)
Copyright © 2026 Sav.
Sav Technologies Limited (“Sav”) (F009281) is regulated by the Dubai Financial Services Authority (“DFSA”). It holds Category 4 license for advising on financial products, arranging deals in investments, advising or arranging on money services, and arranging credit and advising on credit with a Retail Client Endorsement. Sav is registered in Dubai International Financial Centre (“DIFC”) (5474) with its registered address at Unit IH-00-01-02-OF-01 Level 2, Innovation One, DIFC, Dubai, United Arab Emirates.
Sav Technologies Limited is a wholly owned subsidiary of Sav Technologies Inc. registered in Delaware, USA.
https://www.dfsa.ae/public-register/firms/sav-technologies-limited
The Sav Card is a prepaid card issued by NymCard Payment Services LLC, pursuant to a license by Visa. Visa is a registered trademark of Visa Inc. NymCard Payment Services LLC arranges and provides the Sav Card and is a regulated entity by the Central Bank of the UAE, holding a Category II License reference 08.01.02.001.2022.02 under the Retail Payment Services and Card Schemes Regulation.
All promotional materials are provided by Sav and are intended only for jurisdictions where it is authorized to provide services. They do not constitute an offer or solicitation to provide services in any jurisdiction where it is not permitted to do so. Information contained on this website is of a general nature only and does not consider your financial objectives or personal circumstances. Please visit our Disclaimer Notice page for further information.
Legal & Regulatory
Connect With Us
Unit 205, Innovation One Tower, DIFC, Dubai, UAE
(9am-7pm GST, Mon to Sat)
Copyright © 2026 Sav.
Sav Technologies Limited (“Sav”) (F009281) is regulated by the Dubai Financial Services Authority (“DFSA”). It holds Category 4 license for advising on financial products, arranging deals in investments, advising or arranging on money services, and arranging credit and advising on credit with a Retail Client Endorsement. Sav is registered in Dubai International Financial Centre (“DIFC”) (5474) with its registered address at Unit IH-00-01-02-OF-01 Level 2, Innovation One, DIFC, Dubai, United Arab Emirates.
Sav Technologies Limited is a wholly owned subsidiary of Sav Technologies Inc. registered in Delaware, USA.
https://www.dfsa.ae/public-register/firms/sav-technologies-limited
The Sav Card is a prepaid card issued by NymCard Payment Services LLC, pursuant to a license by Visa. Visa is a registered trademark of Visa Inc. NymCard Payment Services LLC arranges and provides the Sav Card and is a regulated entity by the Central Bank of the UAE, holding a Category II License reference 08.01.02.001.2022.02 under the Retail Payment Services and Card Schemes Regulation.
All promotional materials are provided by Sav and are intended only for jurisdictions where it is authorized to provide services. They do not constitute an offer or solicitation to provide services in any jurisdiction where it is not permitted to do so. Information contained on this website is of a general nature only and does not consider your financial objectives or personal circumstances. Please visit our Disclaimer Notice page for further information.
