Yes, you currently need to be a resident in the UAE to get a Sav card.

Emirates ID is mandatory for registration on our app.

Please check if you are uploading an active Emirates ID. We also require you to submit the front and back of the physical Emirates ID while submitting.

If your video face recording has failed, this could be because we might need more clarity of the face to be captured. Please reattempt the same or reach out to support@sav.money

This is required to validate your source of income.

As of now, we require users to digitally submit their documents (Emirates ID) to get access to all the features of the Sav app.

Your submitted Emirates ID must have expired. Please reupload your renewed ID.

If your KYC has been rejected, it could be due to entering inaccurate information or a possible compliance issue. To resolve this, please reach out to support at support@sav.money for assistance.